tag:blogger.com,1999:blog-8957911.post445293555173985337..comments2024-03-28T12:59:05.739-07:00Comments on Iron Tongue of Midnight: Dear SFS Patron Services:Lisa Hirschhttp://www.blogger.com/profile/14014924958428072675noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8957911.post-48356398964865433072011-08-23T21:31:25.366-07:002011-08-23T21:31:25.366-07:00Sure, if you buy a standard series, you get the sa...Sure, if you buy a standard series, you get the same seat; if you go through their Compose-Your-Own process, you get the same seat.<br /><br />Regarding using the phone:<br /><br />25 concerts x 5 min = 125 minutes, or just over two hours. I can't vouch for the SFS box office. I do know that I personally haven't got that kind of patience. I would never make it through the process and, honestly - I can't take two hours out of my work day.<br /><br />The 5 minutes/transaction is the time it would take per program for me to figure out the date and seat.Lisa Hirschhttps://www.blogger.com/profile/14014924958428072675noreply@blogger.comtag:blogger.com,1999:blog-8957911.post-5790412460542885292011-08-23T20:09:38.300-07:002011-08-23T20:09:38.300-07:00It does appear that the SFS has some communication...It does appear that the SFS has some communication issues that need to be addressed but I'm not sure I'm willing to excoriate the orchestra to the level of your angst with regard to choosing seats. <br /><br />My guess is that most people who buy a series sit in the same seat for each concert; if the SFS allows people who buy subscriptions to pick and choose their location for each concert, then I think you've got a beef. Now, whether the orchestra should, as a policy, allow people to pick seats on a concert-by-concert basis when building a series or extend some sort of volume discount on individual ticket purchases is another matter altogether. Given that organizations desperately want to increase season-ticket sales, I would think they should.<br /><br />Moreover, I'm not sure it's as unreasonable as you apparently think it is to use the telephone instead of the Internet for your specialized request. My guess is that you might have saved yourself a great deal of angst had you done so, and while I'm all for doing things online, a little voice-to-voice contact isn't necessarily as onerous as you make it sound.<br /><br />BTW: Speaking of computer issues, I don't seem to be able to give you a name for this post.<br /><br />Robert D. ThomasUnknownhttps://www.blogger.com/profile/06288059365975735814noreply@blogger.comtag:blogger.com,1999:blog-8957911.post-46906480021548549542011-08-22T08:04:56.706-07:002011-08-22T08:04:56.706-07:00Agree on all counts, especially the phoning and be...Agree on all counts, especially the phoning and being able to see all available seats! I wish all performing arts groups would read this and learn.Patrick J. Vazhttps://www.blogger.com/profile/09279528648512493917noreply@blogger.com