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Friday, August 02, 2019

A Fit of Pique

This is the kind of thing that should not happen: depending on when you log in to the SF Opera web site to buy tickets to either If I Were You or the Merola Finale, you could wind up paying quite different prices.

When I logged in after selecting a seat, I would have been charged a total of $37 ($25 seat, $12 "Merola fee"). Click the screen shot to enlarge it to something readable.





When I logged in before selecting a seat, I would have been charged a total of $25 ($25 seat):














I have two problems with this:

  • The order in which you select a seat and log in should not result in a price change. I believe that SFO is aware of this, from a brief conversation with the box office.
  • What the fuck is a "Merola fee" and why is anyone being charged this? No ticket price should be increased by 50% (or 25% if you're buying a $50 seat) over some extra fee. 
And it's why I'm not attending either If I Were You or the Finale. This just pisses me off too much.

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