I don't think I would have tried that. But then as a software designer, I would be aware that one should expect only one set of boxes for putting in credit card info. This isn't a lack of politeness. The software just doesn't work like that. The only mistake was for the person on the phone to create the impression that this was possible.
2 comments:
I don't think I would have tried that. But then as a software designer, I would be aware that one should expect only one set of boxes for putting in credit card info. This isn't a lack of politeness. The software just doesn't work like that. The only mistake was for the person on the phone to create the impression that this was possible.
The terrible customer service on the various phone calls is the big problem.
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