SFP cancels several performance and reschedules one....in March?
MEDIA UPDATE
SAN FRANCISCO PERFORMANCES ANNOUNCES THE
FOLLOWING 2020/21 SEASON SCHEDULE CHANGES
CANCELLATIONS
BEATRICE RANA, PIANO AND RENAUD CAPUÇON, VIOLIN
THURSDAY, FEBRUARY 25, 2021, 7:30pm
Herbst Theatre
NICOLA BENEDETTI, VIOLIN; LEONARD ELSCHENBROICH, CELLO; ALEXEI GRYNYUK, PIANO
WEDNESDAY, MARCH 10, 2021, 7:30pm
Herbst Theatre
DREAMERS’ CIRCUS
FRIDAY, APRIL 23, 2021, 7:30pm
Herbst Theatre
CHIAROSCURO QUARTET
SATURDAY, MAY 1, 2021, 7:30pm
Herbst Theatre
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DATE CHANGE
MODIGLIANI QUARTET
NEW DATE: WEDNESDAY, MARCH 17, 2021, 7:30pm
Herbst Theatre
(Originally scheduled Thursday, March18, 2021)
These changes are all because of health and safety requirements around COVID-19. I don't understand why March 18 isn't okay but March 17 is.
Here's an older SFP press release; see the comments if you're wondering why I put it here.
MEDIA UPDATE SAN FRANCISCO PERFORMANCES ANNOUNCES THEFOLLOWING 2019/20 AND 2020/21 SEASON SCHEDULE CHANGES POSTPONED (NEW DATE TBA) JENNIFER KOH, VIOLIN; TIMO ANDRES, PIANO; JAY CAMPBELL, CELLONOVEMBER 17, 2020, 7:30pm | $70/$55/$45Herbst Theatre --------------------- RESCHEDULED DAVID RUSSELL, GUITAR | FEBRUARY 27, 2021, 7:30pm | $60/$50/$45Presented in association with OMNI Foundation for the Performing ArtsHerbst Theatre(Originally scheduled in the 2019/2020 season March 21, 2020) For all current performance schedule changes due to COVID-19 visit: sfperformances.org |
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SAN FRANCISCO, CA – October 9, 2020 – San Francisco Performances (SFP) announces the following changes/updates to its performance schedule:- The 2020/21 season performance of Jennifer Koh (violin), Timo Andres (piano) and Jay Campbell (cello) on the Great Artists series originally scheduled for Tuesday, November 17, 2020, 7:30pm in Herbst Theatre has been postponed to a later TBA date in 2021.
- Guitarist David Russell’s 2019/20 season performance originally scheduled for Saturday, March 21, 7:30pm has been rescheduled for Saturday, February 27, 2021, 7:30pm at Herbst Theatre. Russell will perform his previously published program with works by COSTE, HANDEL, BARRIOS, BACH and ASSAD.
Patrons who hold tickets to either a POSTPONED or RESCHEDULED event have these options:- Attend the concert (patrons will be contacted to receive updated information on postponed events)
- Apply the value of the tickets towards a subscription or single performance in the 2020/21 season
- Donate the (tax-deductible) tickets to San Francisco Performances
- Apply the value of the tickets toward a gift certificate
- Request a full refund
Patrons may contact SFP regarding their chosen option:PLEASE NOTE: 2020/21 season subscriptions are currently on sale. Single tickets to upcoming performances will become available on a TBD schedule. |
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ABOUT SAN FRANCISCO PERFORMANCES
San Francisco Performances has been a leader in the Bay Area cultural scene since our founding in 1979. With a strong curatorial vision and adventurous programming, we are the city’s premier presenter of intimate concerts and solo performances.
We have introduced hundreds of established and emerging classical music, jazz and dance artists to audiences, including Yo-Yo Ma, the Juilliard String Quartet, Philip Glass, Wendy Whelan, and the Paul Taylor Dance Company. We also champion a new generation, committed to building a contemporary and equitable repertoire. Performers like violinist Jennifer Koh, tenor Lawrence Brownlee and pianist/composer Vijay Iyer are moving their art into the present and future, making it accessible to younger audiences while converting many traditionalists to new possibilities. They represent the path forward.
Quality, intimacy and connection are the hallmarks of San Francisco Performances. We nurture unique relationships with today’s best artists to create an accessible, warm and engaging arts experience.
Through successful partnerships with artists, Bay Area schools and community organizations, SFP has also established one of the most recognized and respected performing arts education programs in the country. Anchored by the artist residency program that brings artists into classrooms and community workshops, the arts education projects help expose new audiences, young and old, to the great performers of our time. San Francisco Performances’ outreach promotes active engagement with the performing arts, deepening the experience while opening events to diverse audiences. |
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CALENDAR EDITORS, PLEASE NOTE THESE CHANGES:
(Please include our name as the presenter-- many thanks!)
POSTPONED DATE:
SAN FRANCISCO PERFORMANCES PRESENTS:
JENNIFER KOH, tenor
TIMO ANDRES, piano
JAY CAMPBELL, cello
POSTPONED DATE: TUESDAY, NOVEMBER 17, 2020, 7:30pm
WHERE: Herbst Theatre, 401 Van Ness Avenue, San Francisco
PROGRAM: ANDRES and JANÁČEK
CONCERT TICKETS: $70/$55/$45
CONTACT: (415) 392.2545; sfperformances.org
RESCHEDULED DATE:
SAN FRANCISCO PERFORMANCES PRESENTS:
DAVID RUSSELL, guitar
(Originally scheduled in the 2019/20 season for March 21, 2020)
NEW DATE: SATURDAY, FEBRUARY 27, 2021, 7:30pm
WHERE: Herbst Theatre, 401 Van Ness Avenue, San Francisco
PROGRAM: Pieces by COSTE, HANDEL, BARRIOS, BACH and ASSAD
CONCERT TICKETS: $60/$50/$45
CONTACT: (415) 392.2545; sfperformances.org |
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16 comments:
It doesn't matter. They never sent out tickets to their subscribers anyway, nor an explanation for not sending them, nor any notice of these cancellations and changes. However, they do send out fluffy press releases. As an organization uninterested in keeping its members informed, SFP can't be beat.
Ouch. I have never subscribed (review or individual tickets), so....I have no particular knowledge of this.
I am a long-time subscriber to SFP. I have received e-mails every time there is a cancellation or postponement, along with a list of choices (credit, donate back, refund) for the cancelled tickets. I did not receive the usual packet of tickets in late August, but I wasn't expecting to, under the circumstances (and it's possible there was a message early on about the ticket mailing that I'm not currently remembering). The virus protocols have been shifting from week to week, and it made sense to me that SFP would hold off on printing and mailing tickets at a time when that would burden their finances and their staff unnecessarily.
SFP is not a large organization, and I believe they are all working remotely, so their staff (like the rest of us) is under an unusual strain. My consistent experience with them over years is that they are far more considerate of their subscribers than many other local organizations, so I'm happy to cut them some slack during this year's unprecedented (in our lifetime) problems.
As for "fluffy" press releases: that's pretty much the definition of a press release. Why fault them for doing what they're supposed to?
I'm faulting them for sending fluffy press releases to their subscribers in lieu of substantive and informative e-mails about what they're doing and what's going on. If they have time to write fluffy press releases, they have time to keep their subscribers informed.
And no, they have not sent e-mails about cancellations and postponements this year. I know they have my e-mail address, and yes I check my spam folder. And I've talked with them on the phone and they acknowledged this.
And other organizations I subscribe to that decided not to send tickets have informed their subscribers of this.
I've got a press release from March that I think must have also gone to subscribers. I would not characterize it as "fluffy": it includes a list of all cancellations and postponements; it discusses the choices that SFP offered to their subscribers. It's really too long for the comments section, so I'm adding to the body of the post.
I have an August press release that does the same for a bunch more concerts; an October press release that does the same; and I have the press release from this week.
If this is what subscribers are getting....it's perfectly adequate.
After the jump, I actually put in the October notice. If this is what SFP is sending to subscribers, I don't see any problems.
- It's clear about which concerts are affected.
- It tells you whether the concerts are cancelled, postponed, or rescheduled.
- It details options for ticket holders.
Are you saying that you did not receive this information as a subscriber?
A kind reader has sent me the email they received from SFP as a subscriber, and it includes the same information that's in the press releases: a clear statement of which concerts are affected, how they are being affected, and what options ticketholders have.
I never got any of that stuff, and I am a subscriber of several years' standing. I only saw it from you, in this blog. The only thing I've received from them lately is a press release about how you can stream the Alexander String Quartet playing Beethoven; in fact, two press releases.
A couple months ago, after realizing that I hadn't heard from them, I phoned them up and asked what was going on. They apologized for not having sent anything out (!) but said, as Patrick implied, that they're a few overworked people and just didn't get it done.
Huh, that's pretty weird. I am not a subscriber, but the press releases I have been receiving cover the same information that's in the email my reader is getting. It sounds as though you have somehow fallen off the mailing lists you should be one: subscriber and press.
That would be it, except that when I asked them on the phone they said they hadn't sent subscriber e-mails.
Oh, and also that I am getting these press e-mails about their other activities, just not the ones with cancellation announcements.
This returns to my original statement: they are not good at keeping their members informed, even if they do keep Patrick Vaz informed.
A sample of four (me, Patrick, you, the other reader who got in touch) might not be enough to base such a comment on, since there ARE subscribers receiving informative emails. I can't tell who you talked to at SFP and I don't know who manages the various mailing lists there. I'm happy to forward the informative emails that I am receiving via the press office, and I expect that Nancy Bertossa might be able to make sure that you are on the same list. There's a good chance that mailing list segmentation got you onto the wrong mailing lists here. (I also have the mail about the Alexander Quartet streaming performance.)
I am a member.
They are not keeping me informed.
Therefore, they are not keeping their members informed.
I resent being treated as nugatory.
You wouldn't write this way if it were only some voters who weren't being sent their sample ballots.
Because at least some people are being served, this looks like a problem you can solve. Email the press contact and phone the box office, and I suspect that you can get on the same mailing lists that I am on.
I already talked with them on the phone! We went over this.
I doubt very much that my problem is unique.
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