- The organization's web site doesn't have a choose-your-own-seat option.
- The box office's hours are during weekday working hours only.
- Even if you call during those hours, you get an answering machine (and you hear about how to buy ticket on line - see 1 above).
I'd really like to see this concert, even though it's at a logistically difficult time for me, but my companion has some specific seating needs and the seating software didn't make the right guess in 10 tries. Also, the concert is selling poorly enough that there's a two-for-one offer. Maybe, just maybe, people aren't buying because they are having problems buying - and the first rule of selling tickets is "Make it easy for people to give you their money."