Saturday, November 27, 2021

SF Symphony Black Friday Sale

Davies Symphony Hall, home of the San Francisco Symphony

You might have gotten an email from SFS about their Black Friday sale, which gives 50% off a bunch of upcoming concerts, from December out to February or March. Here's a tip: as of right now, if you're logged in to the orchestra's web site as a subscriber, you won't see the discount prices. You'll only see subscriber prices, which give you a discount, but not 50%.

Oh, yes, I have reported this directly to the Box Office and Patron Services. Is the IT Department available to fix this? I don't know.

My suggestion if you're buying seats: 

1. Make sure that you are logged out, whether or not you're a subscriber.
2. Find the concerts you want to buy tickets for on the SFS Calendar, or click the links in the email.
3. Select your seats and add them to the cart.
4. Pay without logging in OR log in only after the discounted tickets are in your cart.
5. If you do log in, make sure that the discount sticks.

Yep, somebody didn't adequately test this before the email went out.


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